FAQ'S

General Questions

Do you accept my insurance?

The Caring Healthcare Network accepts a wide variety of insurances. Call our office to check eligibility a complete list is found on the Our Services page on our website. Insurance eligibility is also based on location.

You accept my insurance, but will there be a copay?

A great place to start for this is to call your insurance provider. They will be able to tell you if you have a copay for each specific specialty. The number for member services should be located on the back of your insurance card. Still need more help? Call a member of our friendly staff and we can walk you through it.

Interventional Pain Management

How do I become a patient with The Caring Healthcare Network for Pain Management?

Ask your doctor or the physician that is treating you for pain for a referral. This could be your primary care provider, orthopedic doctor, arthritis specialist, etc. In addition to your referral, we need a last office note from the physician referring you and any imaging you may have in relation to your pain area.

Do I need a referral for Pain Management?

Yes, you need a referral for pain management. This can be from any provider you currently see for your pain. If their office needs a referral sheet, we would be happy to fax one over to them. Call our office and ask for the front desk to request this.

Do you offer injections for Pain Management?

Yes, The Caring Healthcare Network does offer injections for Pain Management. Please visit Our Services page and click on Interventional Pain Management for a list of the injections we offer. Don’t see what you are looking for? Call our office. We would be happy to talk to one of our Pain Management Providers and see if we would be able to offer the injection you are looking for.

Do you prescribe medication for medication Pain Management?

Yes, The Caring Healthcare Network does offer medication management as one of the options to help with your pain, although this is not a guarantee. You will go through an initial evaluation, at which point, you will discuss your options and develop a treatment plan with your provider. Your treatment plan will be what the provider feels is best for you and your health; determined on a case-by-case basis. The Caring Healthcare Network does NOT prescribe controlled substances at any patient’s first visit.

Will my new provider prescribe me the same medication my previous Pain Management Provider did?

Your treatment plan may or may not be the same. When you see a provider at The Caring Healthcare Network you will receive  a personalized treatment plan that is tailored to you and your needs.

How often do I need to be seen for Pain Management?

The Caring Healthcare Network’s Pain Management policy is to be seen monthly for pain management, unless otherwise discussed, in the treatment plan you develop with your provider.

Will I be drug tested as a patient of the Pain Management program?

As a patient of The Caring Healthcare Network’s pain management program, you will be asked to provide a urine specimen monthly if you are prescribed pain management medication.

Primary Care

Do I need a referral for Primary Care?

The Caring Healthcare Network does not require a referral to be a patient with us for Primary Care.

How often do I need to see my Primary Care Provider?

It is recommended that you see your Primary Care Provider at least once a year for an annual check up. This is to ensure your best quality of life and to keep up to date with all of your health needs.

Do your Primary Care Providers offer physicals?

The Caring Healthcare Network can provide physicals for school, sports, work, or CDL.

Can your Primary Care Providers help me with my chronic disease management?

Yes, The Caring Healthcare Network can help you manage your chronic disease, including but not limited to: diabetes, hypertension, thyroid disease, high cholesterol, COPD, and asthma.

Do your Primary Care Providers offer Medicare Well Visits?

Medicare Well Visits can be provided and are encouraged by The Caring Healthcare Network.

Do your Primary Care Providers offer Women’s Health services?

The Caring Healthcare Network’s female providers can assist in areas of Women’s Health including contraception and pap smears.

What ages can your Primary Care Providers see?

The Caring Healthcare Network can care for your whole family, from birth to geriatrics.

Mental Behavioral Health

What type of therapy sessions do you offer?

The Caring Healthcare Network offers individual, family, couples, and co-parenting sessions based on your individualized treatment plan needs.

Do you provide Telehealth/Teletherapy?

Although we have opened our office for the return of in-person Behavioral Health therapy sessions, The Caring Healthcare Network can also provide Teletherapy if that is suitable to your circumstances.

What treatment approaches do you utilize?

The therapists at The Caring Healthcare Network are trained in DBT, CBT, Trauma Informed Care, Couples and Family Therapy modalities.

What populations do you work with?

The Caring Healthcare Network works with Children, Adolescents/Young Adults, Geriatrics, Dual Diagnosis (MH/DA and MH/ID).

How often do I attend therapy sessions?

At The Caring Healthcare Network we try to meet our patients where they are based on their individual needs. Some patients have pertinent/urgent presenting concerns, which might mean that they are appropriate for therapy sessions once or twice a week. Other patients might be appropriate to be scheduled for therapy sessions once or twice a month. Therapy sessions are scheduled according to the needs of the patient.

Chiropractic Care

Can Chiropractic Care help me with headaches?

Yes, headaches are often caused by interference of nerve pathways from your brain to the small muscle surrounding your spinal cord. Regular chiropractic adjustments can help nerve flow and stop the muscles in your neck from spasming. If you touch your neck and it is tender and sore, that is a prime indicator and you should schedule an appointment right away.
How often will I need to be seen for Chiropractic Care?

At The Caring Healthcare Network how frequently your Chiropractor will need to see you will be dependent on cause and length of time for the injury or condition. Many factors determine the severity of your condition, which relates to how often and long you need to be treated. A thorough evaluation by your chiropractor will determine your frequency.

Can Chiropractic Care help my kids?

Yes, children can be seen at The Caring Healthcare Network for Chiropractic Care. Children have young developing spines that can be helped just like adults. You want to address concerns early so their problems do not grow bigger as they grow bigger.

Do I need a referral to be seen for Chiropractic Care?

The Caring Healthcare Network does not require a referral for Chiropractic Care. Chiropractors are Primary Care Providers that require no referral to be seen.

Covid-19 Information

Do I need an appointment for Covid-19 testing?

At The Caring Healthcare Network, no appointment is necessary for Covid-19 testing if you register online.

When will I receive my Covid-19 test results?

If test is done prior to 2pm usually the results should be done between 5pm and 7pm the same day.  However, circumstances can occur at the LAB that could delay test results.

How much does the Covid-19 test cost?

If we are not billing your insurance it will be $125.00.

What is the website for Covid Testing?

The website is CHN.MYTESTS.IO

What are the site locations for Covid Testing?

PBURG designates the Philipsburg location and CHNALTOONA designates the Altoona location.

How will I get my results?

You will receive an email from The Caring Healthcare Networkwith your test results.

What do test results that say detected mean?

Detected means there is a Positive COVID Result.

What do test results that say not detected mean?

Not Detected means there is a Negative COVID Result.

Do you offer Covid-19 Vaccines?

Yes, The Caring Healthcare Network offers the Moderna Vaccine by appointment only.  Please contact our office if you would like further information or to schedule a vaccine.

Why Choose The Caring Healthcare Network?

We offer a holistic approach to your Primary Care, Mental Behavioral Health, Interventional Pain Management, and Chiropractic Care. Our full service on site lab and testing provide the quality medical care to meet the needs of your family.